We are here to grow with you
At Nayla, we value your inquiries, feedback, and insights. Whether you’re an SME looking for financing, an ecosystem partner exploring collaboration opportunities, or simply want to learn more about our offerings, we’re here to help. Reach out to us through the channels below, and let’s connect!

Got Questions? We have got answers!
Curious about our financing solutions? Learn more through our FAQs. Let us simplify financing for you. Need more help? Reach out to our support team.
Can you elaborate on Nayla's main product?
We offer instant and seamless financing of up to 100,000 SAR with a maximum term of 6 months, along with a fixed repayment schedule.
What makes Nayla different from traditional banks and other lenders?
Nayla stands out by offering a digital, streamlined, and Sharia-compliant lending experience specifically tailored for SMEs in Saudi Arabia. Unlike traditional banks, our approach is focused on understanding the unique challenges and needs of SMEs, leveraging advanced credit scoring models to offer more accessible and flexible financing options.
What is the maximum financing amount that SMEs can apply for?
SMEs can apply for credit of up to SAR 100,000. This amount is designed to meet the diverse needs of small and micro enterprises, ensuring they have sufficient capital to grow and thrive without the burden of excessive debt.
How does the tailored credit scoring system work, and how does it benefit SMEs?
Our credit scoring system utilizes a blend of traditional financial metrics and modern data analytics to gain a comprehensive understanding of each SME's unique situation. This approach allows for more nuanced and fair assessments, increasing the chances of credit approval for SMEs that might be overlooked by conventional scoring systems.
What documents and information are required to apply for financing?
Applicants need to provide basic business information, financial statements, proof of business registration, and identification documents. Our aim is to keep the process as simple and swift as possible, ensuring a hassle-free application experience.
How long does the credit approval process take?
We prioritize efficiency and aim to complete the credit approval process within a few business days. Our digital platform streamlines the process, enabling quicker decision-making and disbursement.
Are there any industries or sectors that Naya does not provide financing solutions to?
Currently, Nayla focuses on a wide range of sectors, with a few exceptions based on regulatory and compliance guidelines. We encourage SMEs to contact us directly for specific inquiries about their industry’s eligibility.
How does the repayment process work, and what are the terms for early repayment?
We offer a structured repayment plan tailored to each SME's cash flow. Early repayment is possible without additional fees. In contrast, our POS Finance product provides more flexibility in repayment, aligning with the business's sales volume. This approach ensures that repayments are manageable and proportional to the business's revenue.
How does Nayla ensure the security and confidentiality of my data?
We employ state-of-the-art security measures, including encryption and strict data protection protocols, to ensure the confidentiality and safety of all client information. Our commitment to data security is paramount in all our operations.
Can I apply for financing if my business is not registered in Saudi Arabia?
Currently, Nayla serves businesses registered and operating within Saudi Arabia. This focus allows us to tailor our services to the specific regulatory and economic environment of the KSA.
What support and resources does Naya offer to SMEs beyond financing?
Beyond financing, Nayla offers a suite of support services, including financial advisory, workshops, and webinars focused on business growth and financial management. Our goal is to be a partner in our clients' success, providing resources that extend beyond mere financial assistance.
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